Privacy Policy for Frogmix
Frogmix (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“Site”). By accessing or using the Site, you agree to the practices described in this Privacy Policy. We may update this policy periodically, and any changes will be posted on the Site. Your continued use of the Site signifies acceptance of the updated Privacy Policy.
Information We Collect
We may collect and process the following types of information:
1. Personal Information You Provide
• When you create an account, place an order, or contact us, you may provide details such as your name, email address, phone number, shipping and billing addresses, and payment information. Payment information is securely processed by third-party providers and is not stored on our servers.
2. Automatically Collected Information
• We collect certain information automatically, such as your IP address, browser type, device details, pages viewed, and time spent on the Site. This helps us analyze trends and improve the Site’s functionality.
3. Cookies and Tracking Technologies
• We use cookies and similar technologies to enhance your experience on our Site. These small text files help us understand your preferences and provide personalized content. You can control cookie settings through your browser. For more details, refer to the “How We Use Cookies” section.
How We Use Your Information
We use the information we collect for the following purposes:
1. Service Delivery
• To process orders, manage accounts, and provide customer support.
2. Personalization
• To deliver personalized content, special offers, and product recommendations based on your preferences.
3. Marketing and Communications
• To send you promotional messages, newsletters, and updates if you opt-in to receive such communications.
4. Analytics and Improvement
• To analyze website usage and improve the Site’s features and performance.
5. Legal Compliance
• To comply with applicable laws and protect our legal rights.
How We Use Cookies
Cookies help us improve your browsing experience. We use the following types of cookies:
1. Essential Cookies
• Necessary for the basic functionality of the Site, such as adding items to the shopping cart and processing payments.
2. Performance Cookies
• Track Site usage and user behavior to help us improve the Site.
3. Functional Cookies
• Remember your preferences, such as language and region settings.
4. Targeting Cookies
• Used to deliver relevant ads based on your browsing activity.
You can disable cookies through your browser settings, but this may affect your ability to use certain features of the Site.
Sharing Your Information
We do not sell your personal data. However, we may share your information with:
1. Service Providers
• To perform functions on our behalf, such as payment processing, shipping, and marketing.
2. Legal Requirements
• To comply with laws, regulations, or legal processes, such as responding to a court order.
3. Business Transfers
• In the event of a merger, acquisition, or sale, your information may be transferred to the new owner.
Security Measures
We implement industry-standard security practices to protect your personal data from unauthorized access, alteration, or disclosure. While we take reasonable precautions, no method of data transmission over the internet is completely secure.
Consumer Privacy Rights (GDPR and CCPA)
If you are located in the European Union or California, you have certain rights under the GDPR and CCPA:
1. Right to Access
• Request information about the personal data we have collected about you and how it is used.
2. Right to Delete
• Request the deletion of your personal data, subject to certain exceptions.
3. Right to Opt-Out
• California residents can opt-out of the sale of their personal data, although we do not sell data in the traditional sense.
4. Right to Correct
• Request corrections to inaccurate personal data.
5. Right to Restrict Processing
• Limit how your personal data is processed under certain circumstances.
6. Right to Data Portability
• Request your personal data in a structured, commonly used format.
7. Right to Withdraw Consent
• Withdraw your consent to data processing at any time.
To exercise these rights, contact us at [email protected] or call +1 (970) 241-8888. We may need to verify your identity before fulfilling your request.
Children’s Privacy
Our Site is intended for users aged 18 and older. We do not knowingly collect personal data from children under 13. If a parent or guardian believes a child has provided us with personal data, please contact us to request its removal.
Third-Party Links
The Site may contain links to third-party websites. We are not responsible for their content or privacy practices. This policy applies solely to data collected on our Site.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site signifies acceptance of these changes.
Contact Information
For any questions or concerns about this Privacy Policy, please contact us:
Frogmix
1248 Via Huerta, Los Altos, CA 94024, USA
Phone: +1 (970) 241-8888
Email: [email protected]
This Privacy Policy is designed to ensure the protection of your privacy while using Frogmix’s services and complies with GDPR, CCPA, and other applicable regulations.