Shipping Information for Frogmix
Frogmix offers various shipping options to ensure your order arrives promptly and safely. Here are the details:
1. Shipping Methods and Costs
- Standard Shipping (Ground): Free for all orders. Delivery within 5-7 business days.
- Expedited Shipping (2nd Day): $25 per order. Arrives within 2 business days.
- Overnight Shipping: $50 per order. Next business day delivery if the order is placed before 12:00 pm (Pacific Time), Monday through Friday.
2. Order Processing Times
- Orders placed before 12:00 pm (Pacific Time) on business days will be processed on the same day.
- Orders placed after 12:00 pm, on weekends, or holidays will be processed the next business day.
3. Same-Day Delivery
If you are located near our store locations, same-day delivery may be available upon request. Please contact customer support at +1 (970) 241-8888 for availability.
4. Signature Requirement
Orders containing items valued over $5,000 will require a signature upon delivery to ensure secure receipt.
5. International Shipping
Currently, Frogmix does not offer international shipping. We only ship within the United States.
6. Order Tracking
Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can also track your order by logging into your Frogmix account and visiting the “My Orders” section.
7. Shipping Restrictions
We do not ship to freight forwarders or P.O. boxes. If you have questions about your order or need further assistance with shipping, please contact us at +1 (970) 241-8888 or email [email protected].
Frogmix
1248 Via Huerta
Los Altos, CA 94024
USA