Terms and Conditions for Frogmix
Welcome to the Frogmix website (“Site”). These Terms and Conditions (“Terms”) govern your use of our Site, including the purchase of products and services. By accessing or using the Site, you agree to comply with these Terms. If you do not agree, please discontinue using the Site.
1. Acceptance of Terms
1.1 Eligibility
• You must be at least 18 years old to use our Site. By accessing the Site, you confirm that you meet this age requirement.
1.2 Account Registration
• You may create an account to access certain features of the Site. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
1.3 Modifications to Terms
• We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of the updated Terms.
2. Use of the Site
2.1 Permitted Use
• The content on the Site is for personal, non-commercial use only. You may not use the Site for any illegal or unauthorized purpose.
2.2 Prohibited Activities
• You agree not to:
- Interfere with the Site’s operation or attempt to gain unauthorized access.
- Upload or transmit harmful content, such as viruses or malware.
- Use the Site to infringe on any third party’s rights.
3. Intellectual Property
3.1 Ownership of Content
• All content on the Site, including images, text, logos, and graphics, is the property of Frogmix or its licensors and is protected by copyright and trademark laws.
3.2 Restrictions
• You may not reproduce, distribute, or modify the content without prior written consent.
4. Product Orders and Pricing
4.1 Order Acceptance
• All orders are subject to acceptance by Frogmix. We reserve the right to cancel or refuse any order for any reason.
4.2 Pricing and Availability
• Product prices and availability are subject to change without notice. While we strive for accuracy, errors may occur. If an item is listed at an incorrect price, we reserve the right to cancel the order.
4.3 Payment Methods
• We accept major credit and debit cards. Payments are securely processed by third-party payment providers.
5. Shipping and Delivery
5.1 Shipping Options and Costs
• Shipping methods, costs, and estimated delivery times are detailed in our Shipping Information section.
5.2 Order Processing Times
• Orders placed before 12:00 pm (Pacific Time) on business days are processed the same day. Orders placed afterward or on weekends are processed the next business day.
5.3 Shipping Limitations
• We currently ship only within the United States. See the Shipping Information section for more details.
6. Returns and Exchanges
6.1 Return Policy
• Items can be returned within 30 days of purchase if they meet our eligibility requirements. For more details, refer to our Return and Exchange Policy.
6.2 Final Sale Items
• Some items, including custom products and gift cards, are final sale and cannot be returned or exchanged.
6.3 Refund Processing
• Refunds are issued to the original payment method within 3-5 business days of receiving the returned item.
7. User Conduct
7.1 Responsible Use
• You agree to use the Site lawfully and responsibly. Any activities that may harm the Site’s functionality or disrupt other users’ experiences are prohibited.
7.2 User-Generated Content
• If you post comments or reviews, you grant Frogmix a non-exclusive, royalty-free license to use and display the content.
8. Limitation of Liability
8.1 Disclaimer of Warranties
• The Site and its content are provided “as is” without warranties of any kind. We do not guarantee that the Site will be free from errors or interruptions.
8.2 Limitation of Liability
• Frogmix shall not be liable for any damages resulting from your use of the Site, including direct, indirect, or incidental damages.
9. Indemnification
You agree to indemnify and hold Frogmix and its affiliates harmless from any claims, damages, or expenses arising from your use of the Site or breach of these Terms.
10. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
11. Governing Law
These Terms are governed by the laws of the State of Washington. Any legal disputes will be resolved in the courts located in Seattle, WA.
12. Contact Information
For any questions regarding these Terms, please contact us:
Frogmix
1248 Via Huerta, Los Altos, CA 94024, USA
Phone: +1 (970) 241-8888
Email: [email protected]
These Terms and Conditions provide a comprehensive framework for using Frogmix’s website, ensuring clear expectations for users and compliance with company policies.